Active listening is a communication technique in which the listener fully focuses on and understands the speaker's message, both verbally and non-verbally. It involves paying close attention to the speaker, providing feedback to confirm understanding, and suspending judgment or assumptions.
Active listening requires the listener to be fully present at the moment, to give the speaker their full attention, and to avoid distractions. It also involves asking clarifying questions to ensure that the listener fully understands what the speaker is saying, and using nonverbal cues to show interest and understanding.
Active listening is an important skill in many areas of life, including personal relationships, professional settings, and conflict resolution. It can help improve communication, build trust and rapport, and prevent misunderstandings.